Terms of service

Welcome to AY Studio.

By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

  • These Terms apply to all users of the site, including browsers, customers, and contributors.
  • By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

  • AY Studio offers jewelry products for sale through our website.
  • All product descriptions, images, and prices are provided as accurately as possible.
  • Colours may vary slightly due to screen display differences.
  • We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

  • All prices are listed in South African Rand (ZAR).
  • Prices are subject to change without prior notice.
  • Payment must be made in full at checkout using our secure payment providers.
  • AY Studio does not store your payment information.

4. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • Orders are only confirmed once payment has been successfully processed.
  • We reserve the right to cancel or refuse an order due to stock availability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

  • Shipping fees and delivery timelines are outlined on our Shipping & Delivery page.
  • Delivery times are estimates and may vary due to courier delays beyond our control.
  • AY Studio is not responsible for delays caused by incorrect shipping details provided at checkout.

6. Returns & Refunds

  • Returns and exchanges are governed by our Returns & Exchanges Policy.
  • Items must be returned unused and in original packaging within the stated timeframe.
  • Earrings and sale items are non-returnable unless faulty.
  • Shipping fees are non-refundable unless the return is due to an error on our side.

7. Jewelry Care & Use

  • Our jewelry is designed for everyday wear, but proper care is required.
  • AY Studio is not responsible for damage caused by misuse, exposure to harsh chemicals, or failure to follow care instructions.
  • Natural wear over time is normal and not considered a defect.

8. Intellectual Property

  • All content on this website — including logos, images, text, and designs — is the property of AY Studio.
  • Content may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

  • AY Studio shall not be liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
  • Our liability is limited to the purchase price of the item in question, where applicable.

10. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.
  • By using this site, you consent to the collection and use of information as described therein.

11. Governing Law

  • These Terms of Service are governed by the laws of the Republic of South Africa.
  • Any disputes will be subject to South African jurisdiction.

12. Changes to These Terms

  • We reserve the right to update or change these Terms at any time.
  • Changes will take effect immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: hi@adornyou.co.za

📱 Instagram: @aystudio.za

 

Last updated: 14 December 2025