Privacy policy

At AY Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and delivery address
  • Payment information (processed securely by third-party payment providers)
  • Order history and purchase details
  • Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only if you opt in)

Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors
  • Courier and delivery partners
  • Website and analytics providers (e.g. Shopify)

These parties are required to keep your information secure and confidential.

Data Protection & Security

AY Studio takes reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure.

All transactions are processed through secure, encrypted platforms.

Cookies

Our website uses cookies to:

  • Improve your browsing experience
  • Understand website traffic and usage
  • Enable essential site functionality

You can choose to disable cookies through your browser settings, though some features may not function correctly.

Marketing Communications

If you subscribe to our mailing list, we may send you updates about new products, launches, or promotions.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

POPIA Compliance

AY Studio complies with the Protection of Personal Information Act (POPIA) of South Africa.

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Object to the processing of your personal information

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

 

📞 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: hi@adornyou.co.za

📱 Instagram: @aystudio.za

 

Last updated: 14 December 2025